Vacancy Closed

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Bonneville Power Administration

Public Utilities Specialist(Revenue), GS-1130-11/12

Announcement Number:	200211	Application Deadline:	01/18/2013
Locations:	Portland, Oregon	Open Date:	01/04/2013
Salary Range:	Min: 60520.0 - Max: 94300.0	Location Notes:	Positions may be located in Portland, OR or Vancouver, WA.
Pay Schedule:	Annual	Who May Apply:	Agency Employees
Time Limit:	Permanent - No time limit	Promotion Potential:	12
Number of Vacancies:	2	Work Schedule:	Full Time

Agency Marketing Statement:

BPA has been powering people and careers for 75 years. We provide clean, emissions-free electricity to the Pacific Northwest and maintain a high voltage transmission system to deliver that electricity. We are a leader in sustainability and environmental stewardship, promoting energy efficiency, renewable wind and hydropower, the smart grid, fish and wildlife protection and initiatives to address climate change. We are a visionary and innovative agency that values diversity and creativity and encourages continuous learning. We are located throughout the Pacific Northwest with opportunities in cities, smaller communities and in the field.

BPA is a not-for-profit federal electric utility. Our high-voltage transmission grid comprises more than 15,000 miles of lines and associated substations in Washington, Oregon, Idaho and Montana. BPA markets more than a third of the electricity consumed in the Pacific Northwest. The power is produced at 31 federal dams operated by the Army Corps of Engineers and Bureau of Reclamation and one nuclear plant in the Northwest and is sold to more than 140 Northwest utilities. BPA purchases power from seven wind projects and has more than 4,700 megawatts of wind interconnected to its transmission system.

BPA has been powering people and careers for 75 years. We provide clean, emissions-free electricity to the Pacific Northwest and maintain a high voltage transmission system to deliver that electricity. We are a leader in sustainability and environmental stewardship, promoting energy efficiency, renewable wind and hydropower, the smart grid, fish and wildlife protection and initiatives to address climate change. We are a visionary and innovative agency that values diversity and creativity and encourages continuous learning. We are located throughout the Pacific Northwest with opportunities in cities, smaller communities and in the field. BPA is a not-for-profit federal electric utility. Our high-voltage transmission grid comprises more than 15,000 miles of lines and associated substations in Washington, Oregon, Idaho and Montana. BPA markets more than a third of the electricity consumed in the Pacific Northwest. The power is produced at 31 federal dams operated by the Army Corps of Engineers and Bureau of Reclamation and one nuclear plant in the Northwest and is sold to more than 140 Northwest utilities. BPA purchases power from seven wind projects and has more than 4,700 megawatts of wind interconnected to its transmission system.

Notes:

Applications will only be accepted from current BPA employees in the competitive service. Employees on Term appointments are not eligible to apply.

Applicants are responsible for reviewing the OTHER SIGNIFICANT FACTS section of the vacancy announcement. This section can be viewed by navigating to the Public Notice Vacancy Announcement link after you have logged in to the system.

APPLICATIONS MUST BE COMPLETED IN THE AVUE SYSTEM BY 8:59 P.M. PT (11:59 ET).

Position may be located in Portland, OR or Vancouver, WA.
<b>Applications will only be accepted from current BPA employees in the competitive service.</b> Employees on Term appointments are not eligible to apply. Applicants are responsible for reviewing the OTHER SIGNIFICANT FACTS section of the vacancy announcement. This section can be viewed by navigating to the Public Notice Vacancy Announcement link after you have logged in to the system. <b>APPLICATIONS MUST BE COMPLETED IN THE AVUE SYSTEM BY 8:59 P.M. PT (11:59 ET).</b> Position may be located in Portland, OR or Vancouver, WA.

Duties:

This position is located in Customer Billing within Customer Support Services and reports to the Supervisory Public Utilities Specialist (Revenue). The incumbent serves as a Public Utilities Specialist (Revenue) responsible for accurate and timely customer billing for Agency Transmission and Power Contracts which impact the business plans and financial status of the Agency. Specific duties include: analysis and billing for various products and services; in-depth analysis of products and services under new or existing contracts; reviewing and interpreting customer contracts or contract amendments or proposals to assess the impact on the billing process.
This position is located in Customer Billing within Customer Support Services and reports to the Supervisory Public Utilities Specialist (Revenue). The incumbent serves as a Public Utilities Specialist (Revenue) responsible for accurate and timely customer billing for Agency Transmission and Power Contracts which impact the business plans and financial status of the Agency. Specific duties include: analysis and billing for various products and services; in-depth analysis of products and services under new or existing contracts; reviewing and interpreting customer contracts or contract amendments or proposals to assess the impact on the billing process.
Analyze customer demand and energy data to ensure values are in accordance with customer's contract; explain billing processes and issues to agency staff and customers; serves as a member on Customer Account Teams to provide advice, support and guidance on billing issues; promotes good internal communications by providing information related to customers and billing issues to management and staff, within the Standards of Conduct (SOC) and OMB A-123 guidelines as a Shared Function Employee; and promotes external customer service by promptly responding to customer inquiries and by providing timely and accurate data.

Analyze customer demand and energy data to ensure values are in accordance with customer's contract; explain billing processes and issues to agency staff and customers; serves as a member on Customer Account Teams to provide advice, support and guidance on billing issues; promotes good internal communications by providing information related to customers and billing issues to management and staff, within the Standards of Conduct (SOC) and OMB A-123 guidelines as a Shared Function Employee; and promotes external customer service by promptly responding to customer inquiries and by providing timely and accurate data.